Privacy Policy
Effective Date: May 1, 2025
SurTax LLC ("SurTax," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website (https://www.surtax.llc - adjust if domain differs) and interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect personal information directly from you when you voluntarily provide it to us, such as when you:
- Fill out our contact form (e.g., name, email, phone, company, message).
- Use our eligibility checker (e.g., property address or APN, potentially linked with contact info if submitted together).
- Subscribe to our blog or newsletter (e.g., email address).
- Communicate with us via email or other channels.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This is typically done through cookies and similar technologies to improve website functionality and analyze usage patterns (See Cookie Policy section if applicable).
How We Use Your Information
We use the information we collect for various purposes, including:
- To respond to your inquiries and provide requested information or services.
- To process your eligibility check requests (if applicable).
- To send you newsletters, blog updates, or marketing communications you have opted into.
- To operate, maintain, and improve our website and services.
- To analyze website usage and trends.
- To comply with legal obligations and protect our rights.
Information Sharing and Disclosure
SurTax LLC does not sell or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- With Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., website hosting, email delivery). These providers are obligated to protect your information and use it only for the purposes we specify.
- For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For subscription lists, we retain your information until you unsubscribe.
Your Choices and Rights
You may have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications (you can typically do this via an "unsubscribe" link in emails).
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to children under the age of 13 (or a higher age threshold where applicable by law), and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date." We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@surtax.llc